Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date.

When we receive a returned shipment, an email notification will be sent to you. Returns get donated to charity after 30 days.

To request a refund please email us at swag@artistscollectivespartanburg.net.

At least one photo of the item showing the reason for the requested refund must be attached to your email.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.